How to Fix Outlook PST Cannot Be Found Error? Top 7 Methods

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  • Updated on January 7th, 2025

Summary: Outlook is one of the most widely used email clients, but users often encounter issues, one of the most common being the “Fix Outlook PST Cannot Be Found Error.” This error typically occurs when Microsoft Outlook cannot locate the Personal Storage Table (PST) file, which contains emails, contacts, calendar entries, and other important data. Without resolving this issue, accessing your mailbox can be impossible, potentially disrupting your work. In this article, we will discuss seven effective methods to resolve the error and restore smooth functionality to Outlook, including the use of the Aryson Outlook PST Repair Tool for quick resolution. Download Now   Purchase Now

Understanding the Causes of the “Outlook PST Cannot Be Found” Error

Before diving into the solutions, it is crucial to understand why this error occurs. Some common reasons include:

  1. Accidental Deletion: The PST file might have been accidentally deleted from its original location.
  2. Corruption: PST files are prone to corruption due to system crashes, abrupt shutdowns, or large file sizes.
  3. Incorrect Configuration: Misconfigured Outlook settings can lead to issues locating the PST file.
  4. File Relocation: The PST file might have been moved to another location or drive.
  5. Network Drive Issues: If the PST file is stored on a network drive, connectivity issues can render it inaccessible.

Top 7 Methods to Fix the “Outlook PST Cannot Be Found” Error

The “Outlook PST Cannot Be Found” error can occur when Microsoft Outlook is unable to locate or open a Personal Storage Table (PST) file. This file stores email data, calendars, contacts, and other Outlook data. Here are the top 7 methods to resolve the issue:

Method 1: Verify the Location of the PST File

The first step is to check whether the PST file exists in its original location.

Follow these steps to fix Microsoft Outlook PST Cannot Be Found

  1. Open Control Panel and go to Mail > Data Files.
  2. Locate your Outlook profile and note the file path of the PST file.
  3. Navigate to the specified path and confirm the presence of the file.

If the file is missing, try restoring it from a backup.

Method 2: Repair Outlook Profile

A corrupted Outlook profile can lead to issues with the PST file. Repairing the profile might resolve the error:

  1. Open Outlook and go to File > Account Settings > Account Settings.
  2. Select your email account and click Repair.
  3. Follow the on-screen instructions to complete the process.

Restart Outlook to check if the issue is resolved.

Method 3: Use the Built-in Inbox Repair Tool (ScanPST.exe)

Microsoft provides a built-in tool called ScanPST.exe to repair corrupted PST files. Here’s how to use it:

  1. Locate ScanPST.exe on your system. It is usually found in the installation directory of Microsoft Office.
  2. Launch the tool and browse for the affected PST file.
  3. Click Start to begin the scan.
  4. If errors are found, click Repair to fix them.

Once the repair is complete, restart Outlook.

Method 4: Recreate the Outlook Data File

If the PST file is damaged or cannot be found, creating a new data file may help:

  1. Open Control Panel and navigate to Mail > Data Files.
  2. Click Add to create a new PST file.
  3. Set the new file as the default data file for your profile.

Restart Outlook and check if the issue is resolved.

Method 5: Disable Add-ins

Sometimes, third-party add-ins interfere with Outlook’s ability to access PST files. To disable add-ins:

  • Open Outlook in Safe Mode by holding the “Ctrl” key while launching it.
  • Go to “File > Options > Add-ins.”
  • Disable all third-party add-ins and restart Outlook.

Method 6: Use the Aryson Outlook PST Repair Tool

When manual methods fail to resolve the “Outlook PST cannot be found” error, using a reliable third-party tool like the Aryson Outlook PST Repair Tool is highly recommended. This tool is specifically designed to repair severely corrupted or inaccessible PST files with ease. Here are its key features:

  • Repairs corrupted PST files without data loss.
  • Recovers emails, contacts, calendars, and more.
  • Supports large PST files exceeding 2 GB.
  • Compatible with all versions of Microsoft Outlook.

Steps to Fix Outlook PST cannot be found Error by repairing PST file

  1. Download and install the Aryson Outlook PST Repair Tool.
  2. Launch the tool and add the problematic PST file.
  3. Click on “Scan” to analyze the file for errors.
  4. Preview the recovered data and save it to a new PST file.
  5. Import the new PST file into Outlook.

Method 7: Check Network Drive or Permissions

If your PST file is stored on a network drive, ensure that the drive is accessible and that you have the necessary permissions. Reconnect to the network or contact your system administrator for assistance.

Preventing Future “Outlook PST Cannot Be Found” Errors

To avoid encountering this issue in the future, consider the following best practices:

  1. Regular Backups: Always maintain a backup of your PST files to safeguard against accidental deletion or corruption.
  2. Optimize PST File Size: Split large PST files to prevent corruption.
  3. Use Reliable Tools: Invest in trusted tools like the Aryson Outlook PST Repair Tool for advanced repair needs.
  4. Avoid Abrupt Shutdowns: Always close Outlook properly before shutting down your system.
  5. Update Outlook: Keep your Outlook software updated to ensure compatibility and stability.

Conclusion

The “Fix Outlook PST Cannot Be Found Error” can disrupt your workflow, but the solutions outlined above can help resolve the issue effectively. From checking the default file location to using advanced tools like the Aryson Outlook PST Repair Tool, these methods ensure your Outlook data remains accessible and intact. If you’re still wondering, “How do I fix Microsoft Outlook data file not found?” implementing these steps will undoubtedly provide a comprehensive solution. Always remember to back up your files and maintain a healthy Outlook environment to minimize future issues.

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About The Author:

Rohan Wiese is a Technical Content Writer at Aryson Technologies, specializing in databases, e-mail recovery, and e-mail migration solutions. He enjoys conducting research and generating information that assists database administrators, businesses, and novices in resolving issues with MS SQL Server, MySQL databases, Cloud Computing, and Microsoft Exchange.

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