How to Troubleshoot Outlook Connectivity with Office 365

If you are using Microsoft Outlook and facing connectivity issues, this blog will help you troubleshoot Outlook connectivity and share data with Office 365. It explains multiple techniques to fix the problem. So, read the article for complete information.

Microsoft Outlook is an email client that stores the mailbox information to Office 365. So, Outlook needs a proper connection with the server to share information. But sometimes, you face connectivity issues between Microsoft Outlook and Office 365.

Now, you can fix the problem by various methods. All these methods are simple and effective. But first, you need to know the cause of the connectivity issue. After that, you can troubleshoot the error.

Reasons for Connectivity issue between Outlook and Office 365

The connectivity problem mainly occurs due to misconfigured email setup. So, you can troubleshoot Outlook connectivity by assigning proper settings. But, there are also other reasons for this issue.

• The connectivity problem generally arises when the Outlook settings are set to unsuitable options. If the configuration settings are incorrect, Outlook will not be able to establish a connection.
• The Outlook shows error messages due to improper installation. It leads to the malfunctioning of the software. Some files get missed during the incomplete installation.
• Damaged Outlook data files are also one of the reasons for Office 365 connection issues. You can fix the problem through the inbuilt inbox repair tool, or you can use third-party software.

Try Methods to fix the Outlook Connectivity issue in Office 365 & Exchange Online are:

1.Disable the Work Offline Mode

The first thing you should do is check whether the Work Offline mode is disabled or not. Most of the time, you activate the offline mode to work effectively without the internet. This feature helps you to perform all the functions except those which require connection to the server. So, disable the option. Otherwise, Outlook cannot connect to the server.

• Launch the Microsoft Outlook and click on the Send/Receive tab.
• If the Work Offline mode is already activated, deactivate it by clicking on it.

2.Repair the Microsoft Office Installation

In case some files of Microsoft Office 365 get damaged, and Outlook disconnected from the server. So, you need to repair the Office installation to fix the issue. This method will rebuild the files and restore the default settings. So, follow the steps to troubleshoot Outlook connectivity.

• Go to Start and select the control panel.
• Choose Uninstall a Program and locate the Office 365 application.
• Right-click on the program and select the Change option.
• After that, choose the Quick Repair option and click on the Repair button.
• It will start troubleshooting office 365. Once the repair has been completed, install the tool again.

3.Troubleshoot Exchange Server Connection

Microsoft Outlook has an inbuilt feature to detect the cause of Outlook connectivity issues. It is the fastest method to figure out the reason. After that, you can fix the error. You can use this feature to troubleshoot Outlook connectivity Exchange 2016. Follow the steps to start troubleshooting.

• Open Microsoft Outlook and select the File option from the menu bar.
• Choose the Options tab from the list.
• It will open the Outlook options wizard. Select the Advanced tab from the left pane.
• After that, tick the Enable Troubleshooting logging option in the others section.
• Click on the OK button and restart the system.

The above steps Troubleshoot the Outlook Connectivity problem. It finds the root cause, but it can not fix the issue in every case.

4.Restore Outlook Data Files

The connectivity issue may also arise when the Outlook data files get damaged or corrupted. You have to repair them to connect the email client to the server. Follow the steps below to rebuild the PST files.

• Open File Explorer and click on the C:\.
• Now, select Program Files(x86) and type SCANPST in the search box.
• Double-click the scanpst.exe to run the application.
• Browse the Outlook data file and press the start button.

The Outlook repair tool (Scanpst.exe) scans the PST files and repairs the damaged data. If you see any issue in the data file, press the repair button. After that, restart Microsoft Outlook.

Fix Office 365 Outlook Connectivity Issues with Professional Methods

Suppose you are using Outlook to access Office 365 email account or other Exchange Server account online and encounter an Outlook connection issue with Office 365. In that case, you need to use Aryson Office 365 Backup Tool. This software does not access Office 365 mailbox in Outlook directly. The software will help you to backup your Office 365 account data on the local machine as a PST file. After that, you can import PST into MS Outlook.

Conclusion

I hope you will get the solution to ‘How to fix connectivity issues with Outlook?’ from the above information. The article described the reasons for connectivity issues and how you can troubleshoot Outlook connectivity issues. Also, the best way to protect your data is through taking backup at a regular interval. Aryson Office 365 Backup and Restore software is an advanced and full-featured tool for Office 365 migration.

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