How to Fix The Exchange Error “Mailbox Export Stalled due to Source Disk Latency”

The Exchange error “Mailbox export stalled due to source disk latency” occurs when you check the status of Exchange Mailbox migration using cmdlet. The error message says that the migration has stopped because of the source disk latency. Therefore, you can fix the issue by completing the mailbox email migration.

Now, there are several ways to do so, but first, you should learn the other situations in which the error message arises. While performing a migration batch using the Powershell commands, you will encounter the error message. Also, if you are moving the mailbox files on the same server, this problem will appear.

Microsoft Exchange server stores the mailboxes in EDB file format. Migrating them to Outlook PST files is advantageous for you. However, sometimes the files get corrupted during the process. So, you require a better solution to convert EDB files to PST file format.

There may be various reasons for the Exchange error message. So, let us learn about them first because it is necessary to know the cause of the problem to solve it effectively.

What Causes the Exchange Error

There are several reasons which induce a particular error. Anyone who wants to fix the problem should first understand the root cause of the problem. It will help you in choosing the most suitable technique to resolve the issue. In case of the Exchange error “Mailbox export stalled due to source disk latency”, the following are the prominent causes of the problem.

• As the error itself explains, the export stalled due to source disk latency. It means you need to check the disk performance. It is the main reason behind the error. If the disk drive can not process the mailbox migration request, it will result in an error message.
• Another reason for the error message is the timeout of the migration batch. You can create a batch migration request for users through the Migration batch cmdlet. When the session of the request has timed out, the error message will occur in the process.
• You may also face the issue when the source response time is high while migrating the mailbox from the source database to the target database.

How to Fix the Exchange error “Mailbox Export Stalled Due to Source Disk Latency”?

After understanding the main reasons for the error message, it is time to learn various methods to solve the problem. You can fix the issue with multiple solutions. These methods generally do not require any additional tool to solve the problem. However, they must have basic technical knowledge.

#1.Use Server Performance Monitor

The first thing you should do is to check the server performance monitor. It will help you to analyze the root cause of the issue. You can check the performance monitor by using the run command. Enter perfmon in the dialogue box and press the OK button. Also, you should monitor the MSExchange Replication Server Parameter.

#2.Analyze the Disk Performance

While migrating the mailbox, the exchange server utilizes disk space to complete various operations. If the disk performance is not optimum during the mailbox export, it will hinder the migration. So, analyze the disk performance to fix the issue. You can use the Disk Management Software to check the local drive conditions, drivers, and installers.

#3.Delete Previous Mailbox Export Requests

The incomplete requests also result in the Exchange error “Mailbox Export Stalled due to Source Disk Latency”. So, you need to remove these previous requests for completing the migration. Another option is that you can pause the old requests for 10 minutes. It will give sufficient disk space for the current operation.

• Delete previous requests by using the following command.

Remove-MoveRequest –Identity “mailbox address”

• After that, create a new request for mailbox migration with prime priority.

New-MoveRequest –Identity “mailbox address” –BatchName “Existing Database to New Database Name” –Priority Highest

• Assign the following command to suspend the previous requests.

Suspend-MoveRequest -Identity “mailbox address”

• Then, resume the mailbox export request after 20 minutes.

Resume-MoveRequest -Identity “mailbox address”

The above solutions require good technical knowledge. Also, these methods do not ensure that the problem will get solved. Therefore, they are not suitable for everyone. To fix the issue, you must have an advanced solution.

Limitations of Manual Method

The manual methods are not ideal for new users or non-technical users. They have several drawbacks that make them an incomplete solution to fix the Exchange Error “Mailbox export stalled due to source disk latency”. The main limitations of manual methods are listed below:

• They are not easy to perform for new users, and you need good technical knowledge to execute the steps.
• Apart from being difficult, they are also time-consuming. You will have to wait for quite a while to finish the procedure.
• The risk of data loss is high in manual methods. These solutions do not ensure the safety of the user’s data. Your mailbox files may get damaged or corrupted during the process.
• If the error arises due to file corruption, these methods will become useless. You will need an automatic solution to repair the corrupted files.

The manual solutions are helpful but not suitable in every circumstance. The error also arises while migrating the Exchange server mailbox to PST file format, and the files get corrupted. In such a case, the only way you can fix the issue is through professional software.

Professional Solution to Resolve the Error Message

Aryson EDB to PST Converter Tool is a highly recommended software to export the Exchange Mailbox files (EDB files) to PST file format. It is an effective and fast solution for migration without damaging your mailbox data. While converting the EDB files to PST file format, the Exchange error “Mailbox Export Stalled due to Source Disk Latency” arises because of incomplete migration. Therefore, by using the EDB to PST Converter Software, you can migrate the mailbox data to Outlook PST files and fix the issue. It also extract pst from edb file with all email attachments.

Conclusion

In this article, you have learned in what circumstances originate the exchange mailbox error. You have also got familiar with various reasons for the issue and techniques to fix the Exchange error “Mailbox export stalled due to source disk latency”. The methods that do not require any additional tool and can resolve the issue using the inbuilt software are the manual methods. The simplest way to export Exchange Mailbox to PST file format is using the Aryson EDB to PST converter. It will convert the files easily without damaging the file content.

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