How to fix PST File doesn’t show Sub-folders under Inbox?

Summary: No doubt, Microsoft Outlook is generally used by most users to communicate for personal & business use. However, it is a secure and robust application, but still, nearly 10 out of 5 users reported the error:- PST File doesn’t show Sub-folders under Inbox. In this technical post, we have discussed various manual and professional PST Recovery software to fix the error of PST files disappearing or unable to find PST files.
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Microsoft Outlook uses the PST files to store email folders, contacts, personal information, and other email data. Besides, the PST file responds as a backup file to migrate or export data from Microsoft Outlook. Microsoft Outlook has become an essential part of many people’s daily lives, and when they confront errors with Outlook, they freak out. It is the apparent reaction of any users after getting such an error PST File doesn’t show Sub-folders under Inbox, and the PST file doesn’t show subfolders.

Possible Reasons when PST File does not Show Subfolders in Inbox?

  • A corrupt PST file may lead to an absent folder that indicates PST does not show a subfolder.
  • Sometimes, a few changes in the View setting of Microsoft Outlook can cause the error.
  • Chances of accidental deletion of Outlook Subfolders.

The above-discussed condition may result in PST File doesn’t show Sub-folders under Inbox or the PST is in use and cannot be accessed error.

To deal with such Outlook errors using absolute hand-orated tricks and an instant solution. Read On!

Ways to Fix PST File doesn’t show Sub-folders under Inbox

  • Using Scanpst.exe (Inbox Repair Tool)
  • By switching to a different version of Microsoft Outlook
  • Applying the Resetting View option
  • Using Professional PST Recovery

Scroll down the blog page to know the detailed steps to fix the issue PST file does not show a sub-folder. You can use the techniques one by one to accomplish.

1. Use Scanpst.exe to Fix PST File Doesn’t show sub-folder Issue in Microsoft Outlook

Inbox Repair Tool (Scanpst.exe) is an inbuilt PST repair tool of Microsoft Outlook. Sometimes used an alternate solution to fix MS Outlook PST File Missing. So, let’s proceed with the steps to run & fix PST file errors. Note: Close all the Outlook Opened Programs in your PC/System.

  • Locate Scanpst.exe from your PC/Desktop.
  • Click on the results and run Scanpst.exe.
  • After that, click the Browse button to choose the PST file.
  • Now, navigate to your PST file path and select PST file. Later On, tap Open to add the selected PST file.
  • After uploading the PST file to Scanpst.exe, click the Start button to scan.
  • Check the option of making a backup file of the scanned file before repairing it. It helps keeps the replica of the selected PST file.
  • At last, hit the Repair button to repair the scanned PST file.
  • Finally, click OK to close the Inbox Repair Tool.

With the above steps, one can try to fix “PST File doesn’t show Sub-folders under Inbox”. Besides, it is a safe and quickly executed step to fix the above error.

If you still face the same error, they must use the below techniques to fix the PST file not showing the sub-folder error.

2. Switch to a Different Outlook Version

Sometimes, unable to show PST file sub-folder error can cause due to the versions of Microsoft Outlook. In such a scenario, first Create a new PST file and transfer all the emails data into the newly created PST file. After that, open the newly created PST files in another Outlook version.

3. By Resetting the View Option of Outlook

Fails to fix the “PST File doesn’t show Sub-folders under Inbox” error of Outlook by applying the above two techniques. Do not panic! Use the Resetting view option from Outlook. Changes in Outlook view settings fail to recognize the subfolders of your PST files. Let’s proceed using the Resetting View option.

Same error again. There is the chance of heavily corrupt PST files that the Inbox repair tool fails to repair and recover. Therefore, I have discussed an alternate solution to repair heavily corrupted PST files and fix the error can find the sub-folder.

4. Repair Corrupt PST Files Using the Trusted Solution

The error “PST File doesn’t show Sub-folders under Inbox” occurs or appears due to the corruption in Outlook PST files. Use the expert’s suggested PST Recovery software to repair and recover data from the corrupt PST files.

How to Recover Corrupt PST Files?

To recover- follow the below-working process.

  • Install and Launch PST File Recovery Software.
  • Select the PST file to repair and recover data.
  • Choose the recovery mode Standard, Advanced, & Deep.
  • Now, the scanning and recovery process has started.
  • Save the recovered PST files to different file formats.

Bottom Line

The post describes the possible reasons for Outlook error-PST File doesn’t show Sub-folders under Inbox. Besides, one can get a different solution to deal with or fix the above error of Outlook. In some cases, due to heavily corrupt PST files, the manual or hand-operated techniques fails to fix the sub-folder not showing an error in Outlook. To deal with those heavily corrupted PST files, one can use the PST file recovery software.

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About The Author:

Mithilesh Tata is dedicated to making the lives of his customers as simple as possible. He enjoys learning about new applications and utilities that can help people protect their data. Mithilesh also has a strong grasp on email migration & data recovery. He enjoys validating every component of the software, technical materials, and anything else that has to do with his working life.

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