How to Fix Outlook Error 0x800CCC13 in Outlook 2016 & 2013 on Windows

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  • Updated on November 1st, 2018

Keeping your system up to date beneficial, however, sometimes it messes up the normal functionality of some other application like Outlook. Outlook error 0x800CCC13 is one enigma caused by Windows update, hidden bugs in the update are the reason behind the occurrence of this error. Until the next update, release to eradicate the bugs, use the manual methods or Outlook Repair Tool to fix all the Outlook errors.

Overview – Outlook Error 0x800CCC13

Since the last update of Windows 10, several Outlook users started facing error “0x800CCC13 cannot connect to the network”. This results in Outlook fails to send or receive emails. Forums like TechNet, superuser, etc are filled with the queries by users seeking a solution to fix Outlook Error 0x800CCC13 in Outlook.

If you are facing a similar situation and don’t want to rollback your updates to make Outlook in working state again give a read to this blog. Following below solutions you will be able to keep system updates and fix outlook utility.

Reasons behind Outlook Error 0x800CCC13

The first step of finding the solution is to know what are the reasons caused the error as it will help you to find the right solution. Imperfect system updates are known for affecting PST files functionality. Outlook error 0x800CCC13 is the consequences of faulty update corrupting PST file. Some other common reason:

1. PST file corruption – The main reason for Outlook error 0x800CCC13 is corrupted PST file caused by the faulty update. Once the PST file is corrupted Outlook does not able to send or receive emails.

2. Viruses – Viruses can surely affect the integrity of the PST file in your Outlook. If you are not using a good defender to protect your system, then any virus corrupt your files or programmes.

3. Improper termination of the programme –Closing Outlook improperly can seriously damage or corrupt your PST file. If there is a sudden power cut, then there are good chances that your file will get corrupt the next time you log in.

4. Hard drive Malfunction – It is not common but needs to keep this in mind that physical damage can also corrupt your PST file. If you are having doubts about the structural integrity of HHD than take it to the service center.

How to Fix Outlook Error 0x800CCC13 in Outlook

There are numerous solutions to fix this error, you can try any one of them.

Repair corrupted Outlook PST files

As we discussed above that the most factor affects your PST files in Outlook, resulting in files corruption or damage. Therefore, before trying other methods repairing the PST file should be your priority. Following are the steps you should follow to fix the damaged files for free:

Repair Corrupted PST file using Scanpst.exe

  1. Once the Scanpst.ex is located. Run it.
  2. Now from browser select the corrupted or damaged file that you want to recover.
  3. Start’ to scan once the PST file is selected.
  4. After the scanning process finishes, it will show the error of the file. Click on ‘Repair’ to fix the corrupted PST file.

Repair Corrupted PST file using Command lines:

  1. Close the Outlook application.
  2. Open the command prompt (Admin), (Right clicking + windows icon) to open the list and finding it.
  3. Type the command: sfc /scannow in the command prompt and Enter.
  4. Wait until the process finishes.
  5. Restart your computer.

Repair Corrupted PST file using the Automated tool.

If the Scanpst.exe couldn’t fix your PST files, then you should opt a professional Outlook PST Repair tool. This PST Repair Tool is the best tool I would like to recommend to fix all your PST related problems. It is developed with a highly integrated algorithm to repair any PST file facing any corruption or error. The recovered files can also be saved in different formats like PST, MSG, MBOX, DBX, and EML. Also, it is very well capable to export recovered Outlook mail messages to Windows Live Mail. Keeps folder hierarchy intact is its prime objective.

Shortcut and run as Administrator to fix Outlook error 0x800CCC13

One of the easiest methods to fix error 0x800CCC13 is to Create an Outlook shortcut on the desktop. Right click and open the file as “run as administrator”. Once the Outlook opens up try sending an email to check whether the problem is fixed or not.

Run Outlook in safe mode

  1. Press “R+Window key” to open Run dialog box.
  2. Now type “Outlook/safe”

Doing so will fix your error if it does not then there are good chances that issue is caused by add-ins. To fix follow these steps:

  1. Click on the Menu of Outlook
  2. Locate “Options”
  3. Navigate to the ‘Add-ins’ section and try locating the add-in causing the error.

Conclusion

Problems with windows upgrades are not unavoidable. Once the updates are installed it starts affecting your installed programme. What most of the users do is roll back the update but it is not the solution. However now you know the reasons and the solutions to fix outlook error 0x800CCC13. But if you still could not fix the problem then you should consider reinstalling the Outlook.

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About The Author:

Rohan Wiese is a Technical Writer at Aryson Technologies. He is an expert Email Forensic, Cloud Computing, and a passionate nerd with over 10 years of experience in technical content writing. He writes about Cloud Migration, Database Recovery, Email Backup, Windows, Mac, and Tech.

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